Returns & Exchanges
At Ninepine, we want you to feel confident in your performance gear, which is why we offer a 30-day window for returns and exchanges on all items in original condition. Whether the fit isn't quite right or you've changed your mind, our streamlined process ensures a hassle-free experience.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the unwashed and unworn items with original tags attached back into their original packaging or a secure mailing bag.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your package.
Drop Off and Track
Hand over your package at any authorized drop-off point and keep your receipt; we will process your refund or exchange within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing